April 21, 2018 - No Comments!

Don’t Network Like This

It is no secret that we are all trying to network and forge new relationships in our business and in our life.  It is a way of life these days.  It happens to be a new leadership literacy that strengthens your ability to thrive and be happy today inside and out of organizations.  There is research that supports this by the way.

Access to others is the new economy for sure.  We interviewed Kelly Hoey, author of Build Your Dream Network and she helps us redefine what it means to network.  Watch for our May newsletter interview with Kelly.  She certainly helps us see connecting with others in a  fundamentally new way.

I bet you know folks that are amazing at networking.  They make is seem easy.  I have to admit I value this process of connecting and learning the stories of others and maybe that is what makes it seem easy to me.  The idea of building a connection that matters and adds value is at the top of the list for us, yet, for many it is not intuitive.  I receive emails almost every day from someone who wants to "network" with me or in some cases, it is disguised as network but really it is "can you introduce me to people you know?"  I don't know them, but someone that knows me has suggested they reach out.

I am all for supporting that process of meeting and learning from others however, it needs to be reciprocal.  Here are my tips in order to strengthen your ability to connect with others authentically and not just to tap into their contacts.  Matter of fact if your goal is transactional, save the time in writing an email and don't do it.  I say that with sincerity and wanting to help you be effective.

Tips:

  1. Don't surprise someone with an email referencing a friend "told me to connect" to you.  Ask the person that offered the referral to email first and "ask permission" to receive a reach out email from you.
  2.  Time is a factor - if you send an unsolicited surprise email to someone you do not know - that email may sit in their inbox a long time. Using the permission approach is significantly more effective and respectful.
  3. If you are going to send an email to someone you barely know or do not know - start with something about them....show interest in that person's business, be curious, ask them a question or comment on an observation from their linked in profile or web site before you start down the road of "I was told you know a lot of people in my industry."
  4. Take the words, "If you hear of something that seems to fit me, keep me in mind" and never use them again!  Don't leave that on a voice mail or email!  Sorry, it is bad form and does not send a message that you care about building a relationship with them at all.

If you feel awkward about reaching out to people you don't know - that is normal. I highly recommend starting with people you do know or those you had some connection to and maybe it has been years since you said hello.  That is far more effective than emailing a stranger.   Again, research in this area, as shared by David Burkus, author and speaker on this topic, says that data shows improved results and those six degrees of separation stories flourish when  you reach out to friends, old friends, or friends of friends.

We all want to foster authentic relationships. It is more fun and exciting as you see what might emerge for your business and your friendship.

Suggestion:  Make a list today of people you have not connected to in awhile and call or email them. 

Taking this step will surprise you in learning new aspects of what they are doing and you get to share what you are up to as well.  Win win all around - go for it!  Kelly Hoey says avoid the 911 call - an emergency reach out that says, " I need your help finding someone, getting funding or whatever."   The networking journey is about sharing stories and experiences on an ongoing basis.  With that approach,  your network comes along with you on the journey you take in your work or career and you are there for them too.

Published by: Sherry Benjamins in Communication, Management

April 17, 2018 - No Comments!

April Newsletter: Bill Carpou and Building the SoCal of Tomorrow

Bill Carpou, CEO of OCTANe, is driving innovation in OC and the entire Southern California region. We have some of the nation’s best engineering talent and top ranked universities as well as a diverse community of investors and innovators. Bill met with us to share his perspective on his leadership path as well as what it means to help create the SoCal of tomorrow. That means growing entrepreneurs and companies, but most importantly fueling the growth of jobs in our community.

Sherry Benjamins: How did you get into the business of transforming companies?

Bill Carpou: My career started in sales, working at Xerox so growth has always been part of my DNA... For 16 years I was focused on sales management with a responsibility for regional teams. I then joined Ikon Office Solutions, which was an organization that required significant transformation. It brought me out to the west coast and the change forced me to think about the people I wanted to work with and what strategy needed to be implemented. I learned your gut instincts are generally accurate. That was in ’98 and from that point forward, I realized the need to have a sound strategy and surround myself with great people.

SB: Was there an aspect of this journey that prepared you for this role?

BC: It’s been three years this week! I don’t know if there’s ever a single event that prepares you to be a CEO. From my perspective, it’d be the sales and customer focus at Xerox, the leadership and people development at Ikon, and the performance and accountability I learned at Blackstone. I pull something from each of them every day.

SB: Let’s talk about Orange County and the transformation that’s been happening in our region. The Chapman report for instance discusses significant changes in our  economy. How is Octane viewing this future?

BC: It’s a collaborative effort. While OCTANe is a key convening organization (that pulls resources together), there’s no single organization that can lead this transformation across the board. It’s important because on the opposite end you can have complete anarchy, absent of leadership. I believe a handful of organizations should lead in their respected areas of influence and competence. It’s important to underscore the collaboration that’s required. What we need to accomplish is bigger than any one organization. We bring organizations together in an ecosystem that focuses on tech and medtech and we’ve established performance metrics as part of our Vision 2025 strategy. The creation of high paying jobs is our top priority and we’ve forecasted 22,000 jobs by 2025. Jobs result in both economic vitality and sustainability. I would like OCTANe to be known for it’s high impact to our community which will occur as we increase the inflow of capital and provide greater operational expertise for early stage and small – mid size companies.

SB: 22,000 is a big number!  What are the hurdles to overcome?  

BC:  We’ve created an achievable forecast. And we're on track! Our financial model is based upon an assumption that as a non- profit organization our base of support continues to grow moderately. Any reduction of sponsors and partners would be an issue. The second area is additional funding to increase resources that will create hyper growth. It’s actually pretty simple, we have the process and model in place.  What we need are more resources to execute the strategy; we need more people!

SB: And funding?

BC: Providing capital to early stage companies is the primary focus of our LaunchPad accelerator. Access to capital remains our priority and we have expanded our relationships with institutional and non-institutional investors, not just on the west coast but in major money centers such as New York, Boston, London and parts of Asia.

SB: Companies should be knocking on your door! Looking at what’s happening in OC and the need for new business and innovation,  I’m hoping this will happen for you and our community. 

BC: You’re right! We’ve always been under branded and that is changing. We’ve gotten our story out there more in the past 18 months, however you’d think there’d be a line around the block waiting to get into OCTANe! 86% of the companies that come through our accelerator get funded and 88% of those companies are still operational. These are incredible statistics that reveal the high quality of our portfolio companies.

SB: What is your advice to innovators / future leaders who are really serious about doing their own thing? 

BC: Seek as much input as you can. Orange County has a terrific ecosystem, however it’s not quite as intuitive as other regions. Engage in events. Learn of the organizations that can support your growth. Pick a strong team and be willing to accept constructive feedback. Companies that follow what’s going on in their community are going to have a much greater success rate.

SB: Is there a roadmap for this?

BC:  We recently created a roadmap, directing organizations into the ecosystem by working with them and introducing them to early-stage incubators. The next step is for them to engage our LaunchPad SBDC accelerator and then Growth Services which will enable them to grow and scale faster.

SB: Are there places in the country where this kind of convergence of resources occurs? 

BC: The Bay Area is the most intuitive. Boston and New York are strong. Austin and Dallas are growing as is Salt Lake City. What’s interesting about SoCal is that we have all the ingredients here, it’s just not as intuitive. You’ve got to peel it back and know where to go. Recently we have created a coalition of like minded organizations to bring resources across all of Southern California, as that accelerates I have no doubt we will be seen as a top choice for companies to start and many companies to locate into.

SB: What have you learned about yourself in this three-year path so far?

BC: I don’t like a set routine. I get bored fairly quickly so I prefer every day to be different. OCTANe has provided that for me. I enjoy building teams, being accountable, and establishing the culture  to grow companies and jobs. I enjoy coming to work every day and feel like it’s an opportunity to give back to the community with the experiences that I’ve been fortunate enough to have. We are offering leadership to an objective that’s bigger than any one organization. It’s pulling our community together in powerful ways.


For those interested, the OCTANe Technology Innovation Forum (TIF) will be from May 31 to June 1 at the Newport Beach Marriott and Resort. The theme is Building the SoCal of Tomorrow and it will focus on the importance of innovation and growth. You can find more about TIF along with the detailed agenda at www.TIF2018.com

Published by: Sherry Benjamins in Blog, Newsletter

April 17, 2018 - No Comments!

April Newsletter: Artificial Intelligence and Business Intelligence with Gene Tange

Everyone is talking about artificial intelligence. It has leapt into the consciousnesses of many, including CEOs and today’s leaders. As it becomes a reality for many of us, there's been a focus on how to raise our workers' abilities to learn and improve. In the face of such a big change, how can we realize better outcomes, stronger growth, and the ability to compete for the best talent? The journey may begin by understanding the islands of disconnected data that exist within our companies.

With all the discussion about human and intelligent machines, I reached out to my friend and highly respected business owner, Gene Tange, CEO of PearlHPS. Gene’s company, based in the bay area, is a cloud-enabled predictive analytics firm shaking up how we predict the successes of teams. He helped me understand this arena and the technological and cultural accelerations occurring that will determine the winners and losers as we move forward.

Sherry Benjamins:  What are CEOs talking about in the context of BI/AI?

Gene Tange: Business Intelligence is the use of data to derive insights. There are some misused terms in AI. In order to simplify it, think of AI as a way to do research and build a capability which uses tools to look at data. When it comes to thinking about AI, I’m meeting CEOs who are in three camps. The first, which makes up about 70%, are listening and engaged in learning. There’s a 20% camp that's doing something about it; building an AI team, applying tools and looking at ways to strengthen business outcomes. And then the last camp, which makes up around 10% or less, are companies like Netflix or LinkedIn that are already transforming how their companies work. They're determining how to derive value to the business. This means improving revenue, net income or reducing cost.

SB: What attracts C levels to use AI/BI?  What are the applications?

GT: A joint venture between Avanade, Accenture & Microsoft produced a study of 500 business leaders looking at smart technologies that will deliver ROI and game changing solutions.  They talked about doing business in this competitive environment in three areas of impact: sales revenue, financials, and business execution.  This last category is where the people and human impact applications are studied.

CEOs know that most acquisitions don’t get the results they set out to achieve. Building human expertise inside their organizations is critical and the stakes are high to get this right. Five years ago we would have looked to the single individual leader to get the “execution plan” right.  Today it is all about a cross-functional team and their performance.

SB: How will CEOs prepare their organization for this new intelligent technology machine age? 

This is a massive challenge and demand is exceeding supply. Right now, there are over 10,000 openings in the US for Data Scientists yet we don’t yet have the capability to fill those needs. Our client, the CEO will look at where the biggest impact can be in his/her organization so that there is a prioritization of need. They will experiment with solutions that tackle a specific issue. Is there a tool that might advance a product release into a competitive market or accelerate an acquisition’s track record? It is easier to start in one segment and expand to other areas once there is success. A good example of one early introduction is the launch of Amazon Go's pilot store early this year in Seattle. It is the first semi automated retail store. No checkers or lines!  You take the product off the shelf and walk out and the application automatically charges your account. It also tracks inventory, buying habits and a host of other bits of information to make your buying experience better.

SB: How will HR move forward in this arena?

GT: The HR function is not moving as fast here as other functions. They have historically focused on tactical initiatives in Total Rewards, Talent Acquisition and Development. The cross-over to a business outcome with measurement on the impact to the bottom line will shift them from tactic to strategy. Teams are the source of most complex business outcomes. This seems obvious but it is a critical revelation. Data that provides insight into team performance in a predictive manner will change the conversation and credibility of HR. I see more CEOs looking at resource allocation and making sure that HR is focused on the core drivers of business.

Concluding Comments

Just a few years ago, who would have thought that data initiatives would have created platforms with tools that can talk to you or predict the operational success of a team launching a new product? Imagine the culture change in companies that are implementing these predictive execution tools that Gene has developed in his company. The good news is that this work will elevate our role and add value to the business if we boldly go into this future. Do you have an analytics function? Lead the way in this effort and reimagine your work. Ask the tough questions about your company’s readiness to compete and join the winners in this landscape.

Published by: Sherry Benjamins in Blog, Newsletter

April 17, 2018 - No Comments!

April Newsletter: Amy Sfreddo and the Importance of Social Capital

Companies growing social capital makes a Difference

Our community is known for its entrepreneurial growth in technology, life sciences, medical device, cyber security and more. There is another dimension to this growth which transcends across all business and that is “doing good” in the community.  As a Board member of OneOC, I am learning a lot about companies that are seeing bottom line results and improved employee engagement in doing good work and doing good in the community. I met with my board member colleague, Amy Sfreddo, Philanthropy Publications Director, at the Orange County Business Journal, to learn about her work and her leadership in how companies are getting recognized for their impact.

Sherry Benjamins: What led you to working with companies that embrace purpose?

Amy Sfreddo:  When I transitioned my business journal career from the bay area to Southern California in 2005, I joined the Orange County Business Journal with a primary responsibility of helping nonprofits with their marketing and donor outreach. Over time, I created and managed four different annual nonprofit publications to help build more awareness and support of the OC nonprofit community. My goal continues to be helping grow our impact and seeing the difference we can make in supporting community minded businesses and incredible non-profits in our county.

SB: Where do you see the greatest opportunity for impact?

AS: There are so many small to mid-size companies that see the power of engaging their employees in something greater than themselves. Some have CEO role models who know the value of connecting their mission to something bigger. In a strong economy like this one, having a clear “social good” platform to communicate gives your talent a reason to stay and/or join you. We know that the millennials place giving and volunteering high on the list of criteria when deciding where to work and what to buy. We see an opportunity in having a company start small and link it to their mission.

SB: How might a company build on its success and its brand in giving?

AS:  You can set goals that move you forward in volunteering or giving initiatives and measure results. Learn about the non-profit organizations in our 2018 Giving Guide.   Create the stepping stones for growing this effort, engage your employees, share the success and ultimately be recognized for your work. The Civic50 provides a platform for this recognition. This is our second year in hosting the Civic 50 awards luncheon in partnership with OneOC. It is an opportunity to recognize the 50 most community-minded small, medium and large companies in OC. Civic 50 is based on an on-line survey that measures dimensions like employee time, talent or skills, investment and leadership and allows a company to apply for this recognition and be considered for the award. The survey is open from 4/16 to 6/29. Those selected are honored at an awards luncheon in October 11, 2018 at Hotel Irvine.

If you are interested in learning more feel free to reach out to Tiffany Bogle at tbogle@oneoc.org or access the survey and more details at http://www.oneoc.org/occivic50.

Published by: Sherry Benjamins in Blog, Newsletter

March 22, 2018 - No Comments!

What is our weapon to successful candidate engagement?

It’s our creative and strategic approach to search marketing....something we have learned over 20 years of search and recruiting at the management level in competitive environments.  Supply of experienced professionals and leaders is limited and demand is growing.  How do we get a great talent to engage in a conversation?

 IT ALL STARTS WITH THE STORY

No matter how adept a recruiter is at finding and connecting with great candidates, they need a compelling story to tell that piques the candidate’s interest.  Since the best candidates are already employed (most not even looking for a new position), we have found that it takes much more than a company name, job title and list of qualifications to engage them.

This is why we spend more time on the front end of a search with a new client – taking a deep dive to better understand the culture of the company and the nuances of each opportunity.  We conduct interviews with key members of our client’s team to get at the  management style, respected values and critical characteristics of the role.  This allows us to create an authentic and compelling story about the company, the leadership and the opportunity. It helps us accomplish the following:

  • Engage the most desirable candidates
  • Allow the recruiter to better assess for best fit
  • Help set candidate expectations more accurately
  • Create an urgency and encourage a call to action

Use a quote from a marketing document or strategic plan. For example;

“We’re entering a stage of rapid and meaningful growth, and that’s where you come in.  We need your talent and expertise, and we need it now!”

BUILD IT AND THEY WILL COME

When a candidate is approached by a recruiter, often times they want to learn more about the opportunity before committing to a conversation.  They’re busy, and while they might take 2 minutes to click through to a website in order to learn more, they may not want to spend 5-10 minutes talking to a human being right off the bat.  And lets face it, the most sought after candidates get a lot of recruiting calls.

Our first goal, then, is to pique their interest so they will engage.  We accomplish this by creating a “teaser” message that encourages them to view a branded microsite we create using the story content, allowing them to learn more.  Now they can peruse the opportunity at their leisure as their schedule allows.  Once there, they can also contact the recruiter directly through the website, while their interest is piqued.

Microsite, podcasts, interviews with current employees all add to a richer story about why talent might come work for you.  Let us know if we can help you build that story - you have the data and passion - we have the ability to transform that quickly into a unique message.

Published by: Sherry Benjamins in Uncategorized

March 13, 2018 - No Comments!

Sherry Benjamins on “Work ReImagined” for The Next Chapter Podcast

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Today Sherry and I will engage in a discussion on the dynamics of an entirely new concept of what the workplace and the world of work is going to look like in the very near future. In fact, many companies have already adopted or are in the process of adopting these changes.

The old idea of 9 to 5, show up at the office, do your delegated job and go home is quickly becoming outdated. There is a New Show in the world of Work and that’s what we will be discussing today.

It was an honor to be featured on an episode of The Next Chapter with my friend Charlie Hedges where we discussed the future of work. You can listen to the full episode by clicking on the PLAY button below or read more about the episode here!

Published by: Sherry Benjamins in Uncategorized

March 12, 2018 - No Comments!

A talk with Brandon Moreno, President of EverHive: A New Blended Workforce is Here

A tidal wave of change is coming that will make the way we work almost unrecognizable. There will be new ways to organize, recruit and manage.  Imagine having a seamless blend of high quality workers who work, on demand, to fill the talent needs of your company as it grows and changes. In this new future, which has already arrived for many, you have mastered this worker challenge and have a strategy to manage it proactively so that trusted relationships are built with the best individual and team players. Getting really good at this is no longer an option, it’s a necessity.

Those leading business today must figure out how to deliver value with new solutions.  Research states that already 40% percent of our workers are “non-employee” and are flexible on-demand skilled resources. Work will be delivered via platforms, projects, gigs, freelancers and technology has empowered us to be creative and solution driven.

Brandon Moreno, former HR & Talent Acquisition executive, now president of EverHive, is clearly ahead of the curve and helping organizations build strategy, processes and technologies to manage this growing blended worker cohort like no other services firm. His bottom line results are impressive. I was intrigued to learn more about Brandon’s perspective on the future.


Sherry Benjamins: Brandon, What led you to this business? 

Brandon Moreno: I have been involved in HR since 1993 and learned a lot from the leading companies that I was able to work with. Working with these business leaders and executives, we saw early on that if we did not add value to the business, we would be relegated to a merely transactional function.

The playbook for Talent Acquisition had to change. I am passionate about educating clients and elevating the conversation and actions to be taken around flexible, on demand highly skilled talent. The growing space of contingent workers captivated my attention and I decided to build a capability and solutions model to help companies manage these non-employee resources with a line of sight to improving the bottom line.

Sherry: How can managing the contingent workers impact productivity?

Brandon:  First, the growth in this segment is taking companies by surprise.  There are many organizations that seem to be running this ad hoc or with little priority on the program. We are seeing more CFO’s and CTO’s involved in the discussion along with Procurement, HR and heads of Talent Acquisition. We start with a client by understanding their current state, analyze spending and then partner with them to map out their future state of their entire end-to-end contingent worker program.  The goal is to architect and design a program that is customized but also efficient, effective and flexible.  There are many factors that impact productivity and creating base line metrics to manage this program sets the stage for meeting worker demand.  My goal is to help the client establish strategy, elevate and optimize their contingent worker function, achieve significant cost reductions, enhance compliance and streamline process.

Sherry: Why should the CEO pay attention to this change? 

Brandon: If a company’s non-employee workforce spending is growing (and many are in the $10 – 400 Million range), this has significant impact on the bottom line.  Surprisingly, there are many companies that do not have a handle on this aggregated cost.  Talent is the number one issue that keeps most leaders up at night and it’s their limiting factor for growth.  I understand how hard it is to predict what will be needed as the business changes, however, without a forward looking plan or integrated forecast, the CEO is reacting to changing demands and ad hoc solutions.  The ultimate goal is for organizations to have access to on-demand and flexible workers to complement their overall talent acquisition strategy.  Not only will this have cost benefits to the bottom line, but it frees up current employees to be more strategic and elevate overall business operations.

Sherry:  When launching this business, what have you learned that you didn’t expect you would?

Brandon:  I am most surprised in seeing the difficulty and fear that HR departments have in moving this conversation into a managed solution for action.  I understand this is a challenging problem for business leaders. Their positive intention is to get the work done with resources available.  I can see they have significantly less patience now compared to one year ago.  The fight for resources and the right talent is more intense now and addressing this requires a new mindset.  I am surprised that many say this is urgent, yet they are slow to act.

I have also learned that building trust, educating our clients and introducing tools that will help them start this work makes sense for many.  Others feel the criticality of an enterprise-wide solution.  Sometimes we take small steps to get them onboard.  Even smaller firms who see this tidal wave coming are better to build the platform now and think about contingent workers and unique skills required rather than wait until it is an imperative.

Sherry: What advice would you give business leaders today as they prepare for 2025?

Brandon:  Step outside of the comfort zone. Look at the talent challenges holistically and as though you are already in 2019 or 2020.  I know contingent workers have been around a long time but the growth in demand is taking many by surprise.  Ask your executives including HR to look ahead and be focused on running the business in pursuit of better outcomes and a strategic talent plan that eliminates ad hoc problem solving.  Five years from now, contingent workers will expect to be integrated into the workforce – an extension of your culture with a unique set of rewards that includes interesting and fulfilling work.

Concluding Comments

Leading the work in the future will profoundly change the world of HR.  Work will be deconstructed and dispersed with rewards being more short term and individualized. The organization will have an internal and external, permeable structure.  Kate Kjeell, SBC’s Managing Director facilitates a group of TA leaders in OC from premier companies.  She noted that managing a contingent workforce has been the top issue TA leaders have struggled with for the past three years. Awareness of the size, cost, liabilities and opportunities of this workforce is a significant catalyst for change.

To learn more about this worker and workplace change check out Brandon’s site and feel free to speak with him. (800) 945-6340, brandon@everhive.com.

http://everhive.com/

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Published by: Sherry Benjamins in Newsletter, Recruiting, Talent Economy, Uncategorized

March 12, 2018 - No Comments!

A Strategic Connection: SBC & EveryBusiness HR Essentials (EBHR)

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When two companies share a truly unique approach to their customers and are committed to the people side of business, why wouldn’t they team up? This year, S. Benjamins & Company (SBC) and EveryBusiness HR Essentials (EBHR) have agreed to a strategic partnership.  We believe that growing our shared resources will benefit our clients and teams.  Through this effort we are demonstrating the importance of openness and agility needed in business today.  SBC and EBHR are practicing what we preach.

We help organizations attract and hire great talent.  In addition to “finding the one”, we expand the conversation to include talent strategy and solutions beyond a single hire.  Sonya helps her clients embrace customized HR solutions at various key stages of their business growth.  Neither of us are a “one size fits all” firm and it is an exciting time to combine forces.

As we advise our clients about what workers want today and how they will thrive, we see less importance on hierarchy and more emphasis on reciprocity and creative collaboration.

How did we pair up? 

I met Sonya ten years ago.  We were hosting a learning event for HR leaders in transition and Sonya had just returned to California from a successful mid-west entrepreneurial venture.  She was looking for that next opportunity and what author Jenny Blake calls, “the pivot” to something new.  The successful pivot starts with a foundation of core values and understanding your strengths.  Sonya was entirely grounded on that front and was in the process of creating a vision for another chapter of her career in HR.  As  years passed, we developed a great relationship and exchanged ideas about our focus on the human side of business.  When she was ready to leave the corporate world and start her own company, we met to talk about the entrepreneurial life, which of course included the risks and rewards.

What I observed was Sonya’s quiet transparency, business savvy smarts and genuine positive spirit.  She was and remains open, curious and authentic about what matters.  She places purpose front and center.  EBHR cares about community, giving, learning and bringing the best ideas to her clients.  Our team values that too.  Most importantly we both approach our clients with a kind of care and commitment that I find energizing.  Together our firms support On Demand HR, Business Essentials (Work Design, Talent Strategy and Search) and Learning Forums/HRoundtables.

Our Plan

Kate Kjeell, our Managing Director and I are excited about this change and partnership with Sonya’s firm.  We’ll continue to focus on talent strategy and management search. That means finding our clients great leaders (in HR, Sales, Marketing, General Management, Operations) or helping them build their own capability to do that for themselves. For the past twenty years, we have utilized a project on-demand business model to deliver candidates and fill key management openings.  We augment our client’s existing Talent Acquisition function in a variety of ways.  Story telling in search is a key differentiator of ours.  We use creative approaches to help our clients tell their story to ensure we “find the one.”  Video, podcasts, marketing micro-sites are an example of the ways we increase our response rate with passive candidates.  The goal is to develop a high quality pool of talent for our client’s immediate and future needs.  It is all about meaningful and ongoing conversations.  We hope to hear from you to learn what you are up to and how we can stay connected and continue to learn from each other.

You can learn more about us at sbcompany.net & everybizhr.com!

Published by: Sherry Benjamins in Blog, Communication, Management, Newsletter, Recruiting, Talent Economy

January 31, 2018 - No Comments!

Leadership in the Future Turns Models Upside Down

It may be too late to catch up, as Bob Johansen, author of The New Leadership Literacies states, but it is a great time to leapfrog.  Looking beyond skills, Bob introduces us to the new literacies that are really a combination of practices and world perspectives.

We will not see predictability and volatility and uncertainty will prevail.  So, how will leaders prepare for this?  In the future, Bob maps out forecasting as a tool to look ahead and then back to prepare for changes that are coming.  He also introduces low-risk gaming (great chapter on gaming)  to hone our skills.  Personal energy will need to be high and this matches up with the emphasis these days on health, well-being and mindfulness.

As a search consultant, our role has been to find the talent that our client has profiled for success.  It can be a financial leader of HR VP.  There are often long lists of requirements as we launch a search and it becomes the challenge to triangulate hard skills, strategic skills and character for a gbob j picood fit.

Clarity will be king in the future.  I mean, if we are clear on who we are and what we value, and what our business is intended to deliver, this will serve as our guide in making decisions and evaluating talent.  Those long list of requirements will transform into a "top five criteria and deliverables" for success in your organization.  The hiring team will embrace that and use advisors or trusted talent evaluators in their company to keep the team headed in the agreed upon direction.  Then, we will start to see the old job posting and description become an artifact of the past.  The new mindset is select for potential and fit with both top fives addressed.  What was certainty in writing those old artifacts will shift and be "clarity" on what it takes to succeed and show up authentically.

Future talent will be continual learners, embrace challenge and lead from the edge of complex networks.  Bob says, hierarchies will come and go and "mutual benefit partnering" will take hold.  If a new leader needs an expertise he or she is light on, there is encouragement to partner inside or out.  Experimenting and learning will be a celebrated process for the best leaders.

It used to be that leaders needed to learn it all and know it all - that is gone in this future.  Now, we will be measured on how to nurture and develop shared resources and ourselves from wonderfully diverse networks.  Sound good?  Our development will be as good as our network is.  Our success will be based on how open our companies are about listening to and learning from our talent.  Are you ready to leapfrog!

Published by: Sherry Benjamins in Communication, Management, Recruiting

January 10, 2018 - No Comments!

SBC January Newsletter — Joe Musselman – Learning about Leadership from The Honor Foundation Founder and CEO

January Newsletter:
Joe Musselman

 SBC January Newsletter — Joe Musselman – Learning about Leadership from The Honor Foundation Founder and CEO

Imagine what it’s like to be a Navy SEAL deployed in a country you probably

shouldn’t be in and conducting a mission that no one is supposed to know about. The amazing individuals from Special Operations are trained to do the impossible. We wouldn’t expect that someone with such a unique character and skill set would have any challenge in navigating a new career for themselves and their families?

These distinguished veterans live inside a standard that is exceptional in every dimension, yet when they move on to the next chapter of their life, they feel lost.  That is where The Honor Foundation comes in. I met with Joe Musselman, former Navy veteran and founder of this incredible non-profit organization that was specifically designed to serve the world’s most elite group of Special Operations Forces throughout their career transition. I learned from Joe that The Honor Foundation (THF) and its 15 week program (150 hours) is the most comprehensive career transition program for SEALS and Special Operators in the country.

I wanted to learn how Joe sees the leadership attributes these champions bring from their experiences and how he helps exemplary candidates chart a path to exemplary opportunities.

Sherry Benjamins: Joe, let’s talk about leadership.  What are the hard and soft leadership skills that you see critical in the future?
 
Joe Musselman: Frankly, hard skills are still important but becoming less relevant. The changes and pivots in business come without warning. In start-ups this is especially true. For example, there are multiple skill sets needed all at once. There's chaos, uncertainty, and adventure. One skill set is needed then another, and another, and these needs continue to grow. The individual must adapt and evolve their technical skills to leadership skills for those in charge of people, growth, and the vision of the business. Often the default is to find more technical skills but we know that as the company scales, the demand for balanced leaders who can inspire, coach and manage others is top priority.
 
SB: Why are soft skills even more critical now to success?  
 
JM:  Let me first say that successful organizations need to see themselves as technology businesses. This next wave of business is all about data, robotics, machine learning, and artificial intelligence.  Wouldn’t you want your most ethical and courageous leaders surrounding this new technology? Wouldn’t this give you a competitive advantage?
 
Success means being adaptive and agile.  We developed an assessment alongside UCSD and Stanford that helps us understand these personal readiness capabilities.  Our Fellows who graduate our program have rich life experience, cultural and emotional intelligence, not exactly technical or hard skill sets – so we suggest that CEOs let go of the traditional resume screen and be forward looking about what it takes to develop their people.  It’s not always about the hard skills, but instead a candidate with a core set of values that matches the organization’s mission.
 
Our Special Operators are trained to execute without the benefit of ever knowing what’s next, and even with continual and extensive training, a Navy SEAL knows to expect the unexpected and always operate inside a framework of strict values and guiding principles. I ask CEOs, how often do they find someone doing the right thing when they are not present? It is not grey. This is a very clear-cut question. Are they hiring leaders that know what doing the right thing always means? The bar remains high and our graduates know that mission matters as they have lived it everyday.
 
SB: What is missing in leaders today
 
JM: One of our core values at THF is “practicing artistry.” We find people who want to change the world. We ask our Fellows to be introspective first and ask themselves, “why do you matter?”  This needs to be asked of each of us more often.  Each individual seeks to achieve their own definition of excellence and they are truly artists in what they do and practice each day in the Teams.
 
SB: Are your graduates experiencing positive corporate cultures?
 
JM: We are proud of a 92% fulfillment rate. So yes, there are companies that understand the values of authenticity, fairness and purpose. They were harder to find than you think! We have only had 4 out of 167 that transitioned jobs within their first year of employment. All four cited reasons surrounding poor leadership, lack of vision, and the behavior was not aligned with the culture.
 
SB:  What have you learned about yourself on this journey?
 
JM:  The number one thing I’ve learned, what we all have learned at THF, is simply “be you”. We help our Fellows understand that they have the ability to stop trying to “be a role” and focus instead on being themselves. I personally have learned that it is not a bad thing to be a people pleaser. THF would not be here if I didn’t have and own that DNA. I am committed to making our Fellows a wild success and I want them to be fulfilled and happy. Their happiness is my commission. Everyone is encouraged to be who they are and be unwavering in that truth. The impact our Mission has on the lives and families of our graduates is remarkable. At graduation last week, one of the Fellows came up to me and said, “Joe, THF changed our family tree.” What he meant by that is he would not have had the opportunity to attend a top MBA program, interact with CEOs as mentors, or consider six-figure salaries if it weren't for THF. This is why we do this work at The Honor Foundation.

 

Concluding Comments
Do you want to change the world?  Joe had me reflecting on this notion of thinking big.  He asks the Navy SEAL, “why do you matter?” They have life experiences that we may never understand and they face the reality of knowing why they matter every day. Yet, when asked as they consider a professional transition, it requires more self-reflection than first imagined.

We can all benefit by answering that question for ourselves. Courage is a word that the Navy SEAL knows well. He runs bravely into battle with all his heart. In fact, the French root of the word courage is “heart.”

David Whyte, says that “courage is the measure of heartfelt participation with life, with another, with community or our work.”  It means that we can consciously live up to or into the things we care deeply about.  To be courageous as a SEAL or as a caring committed individual in this world is to stay close to the way we are made. So, why do you matter?

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Published by: Corey Kachigan in Blog, Employee Engagement, Newsletter